Soft cancellation

so that you can plan your stay safely and stress-fress:

In view of the current situation, we try to offer the best possible service for our guests.
Please inform us as soon as possible if you have to cancel the reservation.

• Bookings 2021 and 2022: free cancellation up to 5 days before your arrival.Thereafter, the cancellation guidelines according to the “General Terms and Conditions for the Hotel Industry (AGBH)” of the WKO apply.
• Bookings by our business guests: free cancellation up to the day of arrival
• In the case of illness or travel restrictions at the time of your arrival due to Covid 19 illness (certified by a medical certificate): free cancellation
• Deviations are possible when booking via travel portals. You will receive the exact guidelines from the respective provider

Travel cancellation insurance

Be on the safe side: This link will take you to European Travel Insurance.